Processing Time
Once you place your order on Hello Goods, our team works diligently to process and prepare it for shipment. Orders are typically processed within 1-2 business days, excluding weekends and holidays.
Shipping Methods
We offer standard shipping on all orders, with an estimated delivery time of 12-15 days from the date of shipment. Our shipping partners ensure reliable and timely delivery to destinations worldwide.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor the status of your delivery and estimate its arrival time.
International Shipping
At Hello Goods, we proudly ship to over [insert number] countries worldwide. Whether you’re located in North America, Europe, Asia, or beyond, we strive to deliver your order to your doorstep with efficiency and care.
Customs and Duties
Please note that international orders may be subject to customs clearance procedures and import duties or taxes, which are the responsibility of the recipient. Hello Goods is not responsible for any delays or additional charges incurred during customs processing.
Order Changes or Cancellations
If you need to make changes to your order or cancel it for any reason, please contact our customer service team as soon as possible at [insert email address]. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be modified or canceled.
Lost or Delayed Shipments
In the rare event that your order is lost or significantly delayed in transit, please reach out to our customer service team at [insert email address] for assistance. We will work with our shipping partners to resolve the issue and ensure that you receive your order as soon as possible.
Contact Us
If you have any questions or concerns about your order shipment, please don’t hesitate to contact our customer service team at [email protected]. We are here to help and ensure that your shopping experience with Hello Goods is nothing short of excellent.